Casino Host Jobs Indeed

2021年9月8日
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*Casino Host Jobs Indeed
*Casino Vip Host Job Description
*Indeed Casino Executive Positions
Search 18 Casino jobs now available in Alberta on Indeed.com, the world’s largest job site. 135 Casino Marketing Host jobs available on Indeed.com. Apply to Host/Hostess, Marketing Representative, Senior Host/Hostess and more!Executive Casino Host - California Tribal Hotel & Casino
58588
Executive Casino Host
California Tribal Hotel & Casino
California
United States Casino royale 2006 movie reviews.
Jan 25, 2021
Mar 25, 2021
Full Time
Marketing
The Executive Casino Host is responsible for the implementation, development and coordination of Player Development programs to attract, acquire and host high-value players to ensure guest satisfaction and repeat visits. The incumbent is also responsible for on and off-property efforts to establish and develop relationships with those who have the means and potential to become high value gaming guests.
The position is called upon to interact frequently with high value guests and makes decisions regarding extensions of complimentary services and/or goods. The incumbent will act as a guide to Hosts and approver of various Host player requests.
Essential Functions
These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position.
*Responsible for actively building and retaining guest relations and acts as a mentor to the Player Development staff and other team members in order to provide superior guest service.
*Develops & nurtures relationships to market our gaming product and amenities to high valued guests. Identifies new guests with high potential value, who are not current Players Club members.
*Provides supervisory support for the Director of Player Development to ensure Hosts are provided with training, coaching, guidance and access to the necessary resources to accomplish established objectives.
*Provides leadership support to the Player Development staff and in the absence of the Director of Player Development makes comping decisions for situations involving high value customers and responds to senior management requests and directives.
*Assists with the management of Player Development social events and special promotions to ensure proper execution, adherence to regulatory guidelines and the highest guest service standards. Greets all guests and participates in social events and special promotions.
*Tracks guest’s visits, arranges accommodations and provides complimentaries according to established guidelines.
*Issues Player’s Club cards and promotes the program and related promotions.
*Supports the Director of Player Development’s efforts to aggressively drive Host activity to attain individual revenue goals and objectives. Also increases the growth of gaming revenues through development of his/her personal guest base.
*Updates guest history for future visits.
*Ensures the protection of guest’s rewards and credit lines.
*Effectively handles guest complaints and discrepancies in an efficient and courteous manner.
*Provides special services to include food, beverage, transportation, cross-property events and Player’s Club programs.
*Achieves quotas provided by management for new customer acquisition, player event attendance, entertainment offerings, revenue goals, etc.
*Responsible for telemarketing to active and inactive customers by mail and phone to further develop brand loyalty and visitation, and reports the results of these efforts.
*Maintains up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information.
*Keeps informed of competitive promotions and offerings.
*Safeguards the confidential nature of all departmental and company records.
*Attend and participate in meetings, completing follow-up as assigned.
*Seeks opportunities to attend and participate in off property functions and events that may serve to acquire new customers or nurture relationships with existing high value gaming guests.
*Guides and advises Hosts for better performance and authorizes certain high value requests from Hosts for guests.
*Perform work regularly and predictably.
*Responsible for cleaning and sanitizing work and public spaces.
*Other duties as assigned.
GAMING INDUSTRY EXPERIENCE IS PREFERRED
Education and/or Experience Requirements
Related education and experience may be interchangeable on a year for year basis.
*This knowledge and these skills are typically acquired through a high school diploma or equivalent.
*Bachelor’s degree preferred with 3 years of host experience or 4 years marketing experience; or the equivalent combination of education and experience.
Additional Requirements(Licenses, Certifications, Testing, etc.)
*Must obtain and maintain valid licenses/certifications per Federal, State and gaming regulations.
*Must successfully pass background check.
*Must successfully pass drug screening.
*Prior experience in the Gaming industry strongly preferred.
*Prior experience in Tribal Gaming preferred.
*Prior experience opening new properties/outlets preferred.
*Must be at least twenty-one (21) years of age.
Knowledge Of
*Understanding of and experience in the property’s regional gaming market.
*Marketing functions including, but not limited to customer acquisition, database, promotions, advertising and branding.
*Operations, services and activities of a comprehensive marketing and player development strategies.
*Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
*Pertinent federal, state, and local laws, codes, and regulations.
Ability To
*Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
*Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
*Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
*Communicate clearly and concisely, both orally and in writing.
*Analyze marketing and promotions data.
*Be a strategic, analytical, ethical and effective motivator.
*Participate in the development and administration of goals, objectives, and procedures.
*Prepare clear and concise administrative and financial reports.
*Interpret and explain policies and procedures.
*Operate various types of office equipment.
*Establish and maintain effective working relationships with those contacted in the course of work.
*Be flexible to work varying shifts and time schedules as needed.
*This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
*Act as a guide & role model to other staff.
All applicants must be able to demonstrate their US work authorization during the employment verification process.
California Tribal Hotel & Casino
This listing is placed by a Company that wishes to remainconfidential. Therefore, no further Employer information can be provided in this job posting.
To apply, please click on theApply Now button above (if you have an online resume posted with Casino Careers). If you do not have an online resume posted with Casino Careers, you may post a resume now, or you can email this Employer using theEmail Employer button.
57985
Casino Host
Valley Forge Casino Resort
King of Prussia, Pennsylvania 19406
United States
Jan 25, 2021
Feb 06, 2021
Full TimeCasino Host Jobs Indeed
Marketing
The VIP Casino Host is responsible for identifying, developing, and retaining slot and table players through personal interactions and telemarketing with a strong emphasis on customer development and growth of existing business.
Job Duties
*Discretionary ability to extend complimentary services in accordance with specific casino guidelines for levels of play.
*Resolve miscellaneous customer complaints, referring to the appropriate supervisor when necessary.
*Act as a resource to customers, by maintaining a working knowledge of the company’s facilities and initiatives and advising customers.
*Establish personal relationships with players providing assistance as required. Actively telemarkets to players to maximize their gaming potential.
*Responsible for creating incremental trips and increased gaming revenue in coded patrons.
*Assists with making arrangements for club members in regard to reservations for dinner, hotel accommodations, etc.
*Promotes the success of the player club and marketing programs by explaining and advocating to customers.
*Records information on customers and updates computer files as needed.
*Assist the slot and table games department with identifying new players and building and maintaining relationships with existing customers. Promote positive customer relations.
*Compiles customer feedback and informs management of findings on a regular basis.
*Handles difficult guests and situations in a calm, timely and professional manner.
*Maintain the highest level of confidentiality. Has discretionary authority to extend complimentary slot play or match play.
*Responsible for maintaining a consistent attendance record.
*Assist in other duties and project as assigned.
*Complies with all casino rules and regulations.
Reports To
VIP Host Manager
GAMING INDUSTRY EXPERIENCE IS PREFERRED
Qualifications
*High school diploma or general education degree (GED).
*Two years of customer service.
*Knowledge of database and player rating software required.
*Excellent communication skills, both written and oral.
*Friendly, outgoing personality required. Available to work flexible shifts, weekends and holidays.
*Ability to work in a noisy and smoky environment.
*Ability to obtain and maintain all necessary licensing.
Competitive Pay & Quarterly Bonuses
Comprehensive Benefits Package
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Please click on the Apply Now button to submit your Casino Careers resume in our database. If you are redirected to our Company Online Application, it must also be completed for you to be considered. If an Email Employer button is visible, it enables you to also submit a resume/cover letter.1160 First AvenueKing of Prussia, PA 19406
Ph: 610-354-8118
Website: https://www.vfcasino.comThe Valley Forge Casino Resort is a full-amenity gaming resort which features a 35,000 square-foot gaming floor with 850 slot machines and 45 table games, including Blackjack, Craps, Roulette, Pai Gow Poker and Baccarat.
VFCR also has 100,000 square feet of banquet, meeting, and conference facilities and two luxury hotel towers. The Radisson Tower has over 300 recently remodeled rooms and the Casino Tower offers 150 completely renovated rooms right in the heart of the action.
The property also offers several food & beverage venues ,which include the Revolution Chop House, Valley Tavern, American Grill, Asianoodle, and the Italian Market. Guests can enjoy cocktails and live music in the Vault and Center Bar.
The resort is located in King of Prussia, Pennsylvania directly across from the Historic Valley Forge National Park, 20 miles from the Philadelphia city center and International Airport, connected to the Valley Forge Convention Center. Recreational facilities include a fitness facility with racquetball courts, whirlpool, sauna, steam room and the Valley Beach, an outdoor garden pool.
Casino Vip Host Job DescriptionBoyd Gaming acquired Valley Forge Casino Resort on 9/17/18, and now operates 29 casino properties in 10 states – Nevada, Illinois, Indiana, Iowa, Kansas, Louisiana, Mississippi, Missouri, Ohio and Pennsylvania.
Boyd Gaming currently operates 1.76 million square feet of casino space, approximately 38,000 gaming machines, 900 table games, more than 11,000 hotel rooms, and 320 food and beverage outlets.
Indeed Casino Executive PositionsThe Valley Forge Casino Resortis an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.
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